Improving Performance Management | Cornerstone Blog

Improving Performance Management

Talent Management

Improving Performance Management

December 08, 2015 Kevin Burns

Performance management is a supervisory technique that involves creating a workforce that understands what their company needs to accomplish at an administrative level. When this talent management strategy is implemented properly, it aligns the organization’s goals with employee-approved measures, development strategies, competency requirements and result reports.

Improving and Modernizing a Dated Strategy

Businesses started using performance management strategies about 60 years ago. Many companies used the metrics from performance management to structure their merit pay approach to implemented the managing process to pay people based on performance. It was hoped that the technique would establish a workforce that performed consistently at its peak. This turned out to be true for workers who are inspired to perform at a high level in exchange for financial compensation. However, companies soon discovered that another group of employees exist, and these workers perform better with additional training and skill development. Performance management failed this second group of workers.

Ways to Bring Performance Management Current

Improved performance management techniques begin with understanding how today’s workforce is motivated. Modern-day management issues may consist of disparities between young and old workers since younger people often prefer to communicate through their wireless devices while older individuals tend to communicate face-to-face. Today’s managers should consider the needs of their workforce and communicate both ways to ensure that each employee receives clear notification regarding his or her performance expectations.

Companies can also use advanced monitoring programs to help managers provide continuous feedback and ongoing coaching to their workforce. This technique encourages constant improvement, and it allows managers to catch small errors or issues before they become larger ones that result in lost profits. Today’s workforce management software also uses social tools to encourage employees to meet their productivity and developmental requirements to achieve their goals.

With current personnel tracking software, managers will also have a way to work with their teams to establish goals that are clear and achievable. Just like yesterday’s workers, today’s employees struggle with perfecting work skills and maintaining performance levels. Fortunately, advanced programs offer 360-degree feedback, and this allows managers to spot problems to initiate change.

Ways to Support Performance Management

Those who are considering adopting performance management tools should first assess their business model to make sure that the organization has the practices in place to support it. For instance, make sure that jobs are well structured and that job descriptions are transparent. Also, confirm that the company’s current supervisors are effective ones. Employee orientations and trainings should be extensive, and the organization’s work environment must be constructive and encouraging.

Improved Performance Management

When performance monitoring is used properly, a company will be focusing on improvements, education and development to realize its overall business strategy while establishing a workforce that is capable of delivering a high level of performance on a consistent basis.

About Kevin Burns


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