How Cornerstone Empowers Customer Service Heroes at Neiman Marcus
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“I chose Cornerstone because they had multiple platforms that were organically grown and interrelated. It’s very simple for our users to adopt.”

How Cornerstone Empowers Customer Service Heroes at Neiman Marcus

Learn how Cornerstone is helping the Neiman Marcus Group transform the customer service experience and driving collaboration - and innovation - at one of the world's premiere retail brands.

About The Neiman Marcus Group

The Neiman Marcus Group is comprised of the Specialty Retail Stores division - which includes Neiman Marcus Stores and Bergdorf Goodman - and the Direct Marketing division, Neiman Marcus Direct. The Company operates 41 Neiman Marcus Stores across the United States and two Bergdorf Goodman stores in Manhattan. The Company also operates thirty Last Call clearance centers.

  • Industry: 小売業
  • Users: 15000
  • Business Impact: Customer Satisfaction, Enablement, Talent Readiness
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